FAQ

Frequently

asked questions

Everything you want to know about apartment listings, Lightkeepers, cash back, credit approvals and more.

  • What is VIP realty?

    Our team is dedicated to putting our experience and local knowledge to work for you in all steps of your real estate transaction, from start to finish. Find out why VIP Realty is one of the most respected teams for leasing, buying and selling in Texas.

  • How does cash back work?

    To qualify, you must list VIP Realty on the guest card, lease application and lease. You will also need to list your VIP Realty Agents name. 

  • What is an apartment locator?

    Apartment locators are real estate agents who, instead of helping clients find listings to buy, help clients find listings to rent.


    As an added bonus when you use our Free Service, you'll receive a Cash Back Rental Rebate!

  • I’m interested. How do I begin?

    Call our office or submit the Search link on the homepage of header. 


    Once you've found your new home, fill out the Claim Rebate on our website. 

  • I found the apartment I want. What do I do?

    This is the part you don’t want to miss. Add “VIP Realty” as the referral on your application. When the apartment recognizes that you worked with VIP Realty, you'll be able to claim your cash rebate.

  • What if I see the same apartment for a different price on a different site?

    We can show you any available property, regardless of the developer, apartment builder or company listing the property. 

  • What if I need to move asap?

    Give us a call and we can start showing you rentals today!

  • I’m ready to tour apartments. What now?

    Fill our the form on the website or give us a call.

  • Where do I add VIP Realty on the application?

    This is the part you don’t want to miss. Add “VIP Realty” as the referral on your application. When the apartment recognizes that you worked with VIP Realty, you'll be able to claim your cash rebate.

  • What happens if I forget to put VIP Realty down as my referral source?

    We won't be able to provide you with a rebate.

  • Cash back: What’s the catch?

    No catch. Our Service is free of charge. By sharing our commission we generate more volume for our brokerage.

  • Do you raise the price of rent to offer cash back?

    No!! Rent and all specials remain the same.

  • How do I get my cash back?

    Once your approved by the apartment community, we’ll send you a link to connect your bank account so you can receive your cash back rebate. It pays to work with VIP Realty!

  • When do I get my cash back?

    Your rebate will be sent 48 hours after VIP Realty receives our commission. 


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